Posts in Category: Industry Integrity

Securus, Maintaining Security and Integrity for the Industry

I have, for a long time, been aware of the premier company, when it comes to the providing “of civil and criminal justice technology solutions for public safety, investigation, corrections and monitoring”: Securus Technologies; however, I was entirely unaware of the nature of its competitors within their industry.

Securus Technologies is a company that has dedicated itself to serving inmates, their friends and their families through opening and creating communication gateways previously closed or entirely nonexistent. Through Securus Technologies’ services, inmates are able to communicate directly with their loved ones via voice and face-to-face video calling technology. This is an incredible service because it provides friends and families of inmates to participate in a type of visitation when their schedule may not allow for it otherwise.
Securus makes a profit by charging low rates by the minute for each minute used in visitation of inmates, the amount of money spent by consumers is directly chosen by consumers and Securus holds this fact very dear to them because they value integrity above all else.
There are other companies that provide services similar to those provided by Securus America; however, it is vital that the operation of such companies be analyzed properly, because a well-known company: “Global Tel Link”, better known as “GTL” has been suspected of unlawful activities. In a report by PR Newswire, one of many actions Global Tel Link has been accused of is programming their call system to automatically add a static figure of either fifteen or thirty-six seconds to the reported duration of the total call time of users. If GTL is charging their consumers based on a price per minute system and is adding just enough time to each call to bring the duration up to the next whole minute value, it is not only deceptive practice, it is unlawful. Full story posted on prnewswire.com.

I am disgusted by GTL’s practices and it is abhorring that a company could claim to serve it’s customers and literally steal from the same customers in the process.

More info here: https://en.wikipedia.org/wiki/Securus_Technologies